Refund policy

Each 1C·13 piece is made to order specifically for you.

Because our products are created on demand, we do not accept returns or exchanges for:

• Incorrect size selection

• Change of mind

• Personal preference

Please review the size guide carefully before placing your order.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 30 days of delivery.

Include:

• Your order number

• A brief description of the issue

• Clear photos of the item and packaging

If the issue is confirmed, we will replace the item or issue a refund at no additional cost to you.